Blog :

• https://www.keepthecustomer.com/
• https://www.skalin.io/blog
• https://sixteenventures.com/ & la newsletter
• Customer Success, Post-Sales, and Product Experience Blog | Gainsight
• Daphne Costa Lopes – Humans and Technology. +++

Podcast :

• https://podcast.ausha.co/csms-co +++
• https://www.planhat.com/tags/podcast/
• Impact Weekly Podcast
• Podcast – Daphne Costa Lopes

Personne à suivre sur Linkedin :

• Markus Rentsch

• Sue Nabeth Moore

• Lincoln Murphy

• https://www.linkedin.com/in/daphnecostalopes/ +++

• Slack

CSM francophone

Business OPS +++